Client Services Coordinator
2 weeks ago
Paul Mitchell Schools is on the lookout for a dedicated Service Desk Coordinator to enhance our vibrant community. With a network of over one hundred educational institutions across the nation, we pride ourselves on fostering a supportive and engaging atmosphere that prioritizes the growth of our Future Professionals.
Role Summary
The Service Desk Coordinator is a professional with a background in sales and customer service, equipped with essential communication skills. This role is pivotal in ensuring an exceptional experience for our service guests, prospective students, and all visitors. The coordinator also serves as a mentor to our Future Professionals, adhering to established service desk protocols to facilitate a seamless guest service experience within the clinic classroom.
Ideal Candidate Profile
The successful candidate will possess a proven track record in sales and guest service. They should be self-driven, capable of setting and surpassing goals while motivating others. This position demands proficiency in effective communication, customer service resolution, teamwork, and sales of beauty products.
Required Skills and Competencies:
- Experience in customer service
- Strong organizational, coaching, and communication abilities
- Skills in supervision, teamwork, documentation, and financial accountability
- Consistent work history with verifiable references
- Genuine passion for the beauty industry
- Integrity and professionalism
- Experience in cash management and balancing cash drawers
- Familiarity with handling high-volume phone communications is preferred
Paul Mitchell Schools is an equal opportunity employer.
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