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Client Success Coordinator

2 months ago

San Diego, California, United States Appstar Full time
Appstar's Client Success Coordinator

Are you a meticulous individual who thrives on solving challenges and enhancing operational efficiency? Appstar is in search of a Client Success Coordinator to assist merchants and optimize departmental workflows. The perfect candidate is detail-oriented, solution-driven, and delivers outstanding service with a strong sense of accountability.

Key Responsibilities:

  • Ensure seamless onboarding for new clients with accuracy and speed.
  • Conduct quality assessments and evaluations of customer applications.
  • Deliver prompt and courteous customer support via phone and email.
  • Address merchant account concerns by liaising with various departments.
  • Serve as a reliable resource for partners and clients, guaranteeing a positive interaction.

Qualifications:

  • Exceptional communication skills, both verbal and written.
  • Strong attention to detail in document review and submission.
  • Ability to communicate effectively with stakeholders.
  • Proficiency in Microsoft Office Suite.

What We Offer:

  • Competitive hourly wage ranging from $25 to $30.
  • Comprehensive benefits package including health, dental, vision, and retirement plans.
  • In-depth paid training and opportunities for career advancement.
  • A workplace culture that promotes respect, inclusivity, and personal growth.

About Appstar:

Appstar specializes in tailored technology solutions for small enterprises, cultivating a culture of excellence and respect for both employees and clients. Experience a rewarding and inspiring career in a diverse and inclusive environment.