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Office Administration Coordinator

2 months ago

Philadelphia, Pennsylvania, United States David Samuel - State Farm Agent Full time
Job OverviewBenefits:
  • Performance-based bonuses
  • Career growth opportunities
  • Comprehensive training and development

ROLE SUMMARY:
As the Office Administration Coordinator at David Samuel - State Farm Agent, you play a crucial role in driving our agency's success. Your responsibilities include implementing and upholding office policies while ensuring that our clients receive exceptional service. Collaborating with team members, you facilitate seamless operations that enable individuals to access vital insurance and financial services.

Your organizational skills and attention to detail are essential in providing our community with necessary resources. We value your collaborative spirit and are excited to integrate your expertise into our team.

WHAT WE OFFER:
  • Hourly wage ranging from $18 to $20, with potential earnings up to $30 per hour through commissions
  • Health Reimbursement Arrangement for full-time employees (up to $250/month)
  • Ten paid holidays annually
  • Sick leave and paid time off available immediately
  • No weekend work required
  • Paid training on State Farm CRM Software
KEY RESPONSIBILITIES:
  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a customer-focused, needs-based review approach to inform clients about available insurance solutions.
  • Maintain a well-organized office environment that meets customer needs and effectively promotes relevant products.
REQUIREMENTS:
  • Mandatory: Property and Casualty License
  • Mandatory: Proven experience in customer service management
  • Strong communication skills - both written and verbal
  • Highly organized with a keen attention to detail
This position is associated with a State Farm independent contractor agent. Employees must successfully complete any required licensing and training programs. State Farm agents operate as independent contractors who hire their own staff, and their employees are not considered employees of State Farm.