Client Care Representative
1 day ago
We are seeking a highly skilled and detail-oriented Client Care Specialist to join our HVAC team at Sanders & Johnson, Inc. in Indian Hills, CO.
About the RoleThis is a dynamic position where you will play a critical role in our day-to-day operations. As a Client Care Specialist, you will be responsible for answering phone calls from potential and current customers, responding to their questions, and updating their information in our database.
You will also schedule service requests for our field technicians, oversee our warranty return process, and perform light sales duties such as promoting service agreements and accessories.
Responsibilities- Answer phone calls from customers and respond to their inquiries
- Update customer information in our database
- Schedule service requests for field technicians
- Oversee warranty return process
- Perform light sales duties such as promoting service agreements and accessories
- 3+ years of experience in a related position
- Computer proficiency and ability to use Microsoft Excel
Experience working at an HVAC company is a plus, but not required.
What We OfferWe offer a competitive salary of $18.00 - $24.00 per hour, depending on experience and qualifications, plus bonuses. Our team also enjoys excellent benefits and perks, including paid time off (PTO), health, dental, vision, life, AD&D, paid holidays, a retirement plan with company match, opportunities for training and advancement, and the ability to bring your dog to work.
If you are a detail-oriented and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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Client Care Representative
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