Rental Lead Coordinator and Scheduler

3 weeks ago

Washington, Washington, D.C., United States The Susan Horak Group Full time

We are a dynamic property management company in mid-Missouri seeking to add a skilled Inside Sales Clerical Associate (ISCA). This is an excellent opportunity for those looking for a rewarding career in real estate, property management, or sales.

The ideal candidate will possess experience in customer service and/or property management, with good knowledge of office administration. Strong oral, written, and interpersonal communication skills are essential, as well as computer literacy.

We offer a competitive salary range of $35,000 - $50,000 per year, depending on experience, plus opportunities for growth and development within our team.

Job Responsibilities:
  • Answer incoming calls from current tenants, prospective tenants, clients, owners, vendors, etc.
  • Convert incoming inquiries to confirmed showing appointments.
  • Assist prospective tenants in finding properties that best meet their needs.
  • Collect rent and properly organize rent payments.
  • Answer basic questions regarding maintenance, property issues, leasing, etc.
  • Take detailed messages for agents and property managers.
  • Work with multiple databases, including Chime, Showing Time, FlexMLS, and Appfolio.
  • Communicate effectively via phone, email, and/or in person.
  • Remain knowledgeable of all homes on the market.
  • Overcome obstacles closing a sale.
  • Responsible for showing rental homes to prospective tenants.
  • Assist in general office work/tasks.

Requirements:

  • A valid driver's license and clean driving record are required.
  • A reliable vehicle is necessary for this role.
  • The ability to work nights and weekends is essential.
  • Excellent time management and organizational skills are necessary.
  • A professional appearance must be maintained at all times.
  • The ability to work independently and as part of a team is crucial.
  • Computer literacy is required for this position.

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