Event Coordinator Specialist

4 days ago

Washington, Washington, D.C., United States Arena Stage Full time

Job Summary:

The Events and Rental Coordinator at Arena Stage plays a vital role in ensuring the smooth execution of events. This position is responsible for handling administrative tasks, responding to inquiries, conducting facility tours, and occasionally managing smaller events.

This role serves as a stepping stone to higher-level positions within the Events & Rentals department. The ideal candidate will possess excellent communication skills, be detail-oriented, and have a passion for delivering exceptional customer service.

Key Responsibilities:

  • Assists in managing client relationships by providing information about Arena Stage's event spaces and services.
  • Supports the logistical aspects of event planning by maintaining event calendars and coordinating room reservations.
  • Collaborates with other departments to gather necessary information for event execution.
  • Helps address client needs and concerns by routing inquiries to appropriate team members and following up to ensure resolution.
  • Assists in implementing event procedures by creating and updating standard operating procedures and checklists.
  • Supports the Business Office by gathering necessary information for event invoicing and maintaining accurate financial records for each event.
  • Collects and organizes client feedback after events to assist in evaluating event success and identifying areas for improvement.

Requirements:

  • 1 year events & rentals or related experience; an associate's or higher degree in a related field can substitute for up to six months of experience.
  • Arts background or passion preferred.

Estimated Salary Range: $45,000 - $55,000 per year.

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