Operational Coordinator

2 days ago


Washington, Washington, D.C., United States SGA Full time
Job Overview

We are seeking a highly skilled Operational Coordinator to join our team at SGA, a technology and resource solutions provider. This role will be responsible for scheduling patients, verifying insurance eligibility, and coordinating with various departments to ensure seamless operations.

Key Responsibilities
  • Schedule patient procedures, pre-certify with physicians and facilities, and verify insurance coverage to ensure timely and cost-effective services.
  • Work closely with parents and other departments to schedule patients efficiently, ensuring accurate registration and demographic information.
  • Verify guardianship and custody issues, and coordinate the delivery of specialized equipment as needed.
Requirements and Qualifications
  • A high school diploma and 3+ years of experience in patient registration, medical insurance verification, and scheduling, preferably in a hospital or physician's office setting.
  • Proficiency in Cerner and/or similar EMR systems, CNHS HBOC, and PPM/PSM systems.
  • Excellent verbal and interpersonal skills, with strong consumer relations and telephone communication abilities.
  • Familiarity with medical insurance verification procedures, billing, and healthcare business operations.
  • Knowledge of CPT/ICD-10 coding and ability to multitask.
Compensation and Benefits

The estimated annual salary for this position is $65,000-$85,000, commensurate with experience.

About SGA

SGA is a women-owned business committed to providing personalized IT solutions. Our mission is to solve complex problems with a boutique approach, matching consultants like you to over 1,000 engagements annually. We value customer service, employee development, and quality, integrity, and diversity.



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