Customer Service Billing Specialist

6 days ago


Tualatin, Oregon, United States Everest Consultants Full time
Job Title: Customer Service Billing Specialist

Job Summary:

The Customer Service Billing Specialist role involves investigating, analyzing, and resolving billing issues. This position requires working within established procedures to ensure accurate billing for customers, including addressing manual work associated with meter exchanges.

Key Responsibilities:

  • Investigate and Resolve Billing Issues: Analyze data and identify necessary adjustments to resolve billing discrepancies.
  • Process Billing Adjustments: Process billing adjustments, exceptions, and corrections while adhering to timelines.
  • Maintain Accurate Records: Maintain accurate records of work and customer interactions using provided systems.
  • Utilize Data Management Tools: Use Oracle C2M, Excel, and other tools to manage data, track progress, and resolve billing discrepancies.
  • Support Meter Exchange Efforts: Review and process related billing tasks to support meter exchange efforts.
  • Collaborate with Team Members: Communicate with team members to collaborate on problem-solving and complete assigned tasks.
  • Provide Customer Support: Respond to customer inquiries about billing and provide accurate information.

Requirements:

  • Education: High school diploma or equivalent experience.
  • Experience: Two or more years of experience in customer service, billing, or a related field.
  • Skills: Intermediate skills in Excel, attention to detail, and basic math abilities.
  • Software Proficiency: Experience with Oracle C2M, Outlook, and Finesse is beneficial but not required.
  • Communication Skills: Strong communication skills and the ability to work collaboratively.
  • Schedule: Ability to work a hybrid schedule with some on-site presence.

Benefits:

Everest Consultants offers a comprehensive benefits package, including medical, dental, and vision insurance, short-term disability, life and AD&D insurance, and a 401(k) retirement plan.

Equal Opportunity Employer:

Everest Consultants is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.



  • Tualatin, Oregon, United States Collabera Full time

    Job OverviewCollabera is seeking a skilled Billing Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support for our clients' billing-related inquiries.Key ResponsibilitiesResearch and Analysis: Conduct thorough research and analysis to resolve billing issues...


  • Tualatin, Oregon, United States Collabera Full time

    Job SummaryCollabera is seeking a highly skilled Billing Support Specialist to join our team. As a key member of our finance department, you will be responsible for providing exceptional customer service and resolving billing-related issues in a timely and professional manner.Key Responsibilities:Research and Analysis: Conduct thorough research and analysis...

  • Billing Specialist

    2 weeks ago


    Tualatin, Oregon, United States Techlink Systems Full time

    Job DescriptionJob Title: Billing Support RepresentativeLocation: HybridWork Hours:Hybrid: Onsite Wednesday and ThursdayHours: 7 am – 4 pm (1 hour unpaid lunch)Benefits:Medical Insurance, Dental Insurance, Vision Insurance, 401KEducation/Experience Requirements:High School Diploma (or equivalent)2 or more years of recent experience in customer service,...


  • Tualatin, Oregon, United States TalentBurst, Inc. Full time

    Job SummaryTalentBurst, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving billing issues, and ensuring a positive experience for all interactions.Key ResponsibilitiesCustomer Support: Respond to...


  • Tualatin, Oregon, United States Rose International Full time

    About the RoleWe are seeking a highly skilled Billing Support Representative to join our team at Rose International. As a key member of our customer service team, you will be responsible for investigating, analyzing, negotiating, resolving, and documenting billing issues.Key ResponsibilitiesResearch and Analysis: Analyze and investigate billing issues to...


  • Tualatin, Oregon, United States Portland General Electric Full time

    Job SummaryWe are seeking a highly skilled Billing Support Representative to join our team at Portland General Electric. As a key member of our customer service team, you will be responsible for resolving billing-related issues and providing exceptional customer service to our customers.Key ResponsibilitiesInvestigate and resolve billing-related issues in a...


  • Tualatin, Oregon, United States Gunnar Olson - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative for Gunnar Olson - State Farm Agent, you will play a vital role in providing exceptional service to our clients. If you are a motivated and customer-focused individual who enjoys working with the public, this may be the perfect opportunity for you.Key ResponsibilitiesCustomer Service: Provide prompt, accurate,...


  • Tualatin, Oregon, United States The Sherwin-Williams Company Full time

    This role involves collaborating closely with commercial paint clients to assess their requirements, address inquiries regarding Sherwin-Williams products, and suggest suitable solutions. Branch specialists are also responsible for swiftly resolving any customer issues to ensure optimal client satisfaction while keeping abreast of product features and...


  • Tualatin, Oregon, United States Gunnar Olson - State Farm Agent Full time

    Job Description**Position Overview**We are seeking a highly motivated and customer-focused individual to join our team as a Products Representative at Gunnar Olson - State Farm Agent. As a key member of our team, you will be responsible for establishing strong relationships with customers, providing exceptional service, and developing leads to drive business...


  • Tualatin, Oregon, United States Gunnar Olson - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Account Associate at Gunnar Olson - State Farm Agent. As an Account Associate, you will play a critical role in providing exceptional customer service and promoting State Farm insurance and financial service products.Key ResponsibilitiesCustomer Service:...


  • Tualatin, Oregon, United States Gunnar Olson - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Account Associate at Gunnar Olson - State Farm Agent. As an Account Associate, you will play a critical role in providing exceptional customer service and promoting State Farm insurance and financial service products.Key ResponsibilitiesCustomer Service:...


  • Tualatin, Oregon, United States Gunnar Olson - State Farm Agent Full time

    Position OverviewAre you a personable individual with a passion for customer service? Do you thrive in environments where you interact with clients? If so, a role with Gunnar Olson - State Farm Agent may be the perfect fit for you. Our agency specializes in providing State Farm insurance and financial service products.Key ResponsibilitiesDeliver timely,...


  • Tualatin, Oregon, United States McLane Company Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service/Medical Support Specialist at McLane Company. This role involves providing exceptional support to our customers, addressing their inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesManage customer requests for...


  • Tualatin, Oregon, United States 5.11 Tactical Full time

    Customer Engagement SpecialistJob Category: RETAIL/MERCHJob Details:DescriptionJoin a team of innovators dedicated to creating high-performance gear for life’s toughest challenges.Our core values shape our workplace culture: Trustworthy, Responsive, Accountable, and Dedicated.5.11 Tactical stands as a leader in tactical apparel and gear, recognized...


  • Tualatin, Oregon, United States Recreational Equipment Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Specialist to join our team at Recreational Equipment Inc. in Tualatin. As a Retail Sales Specialist, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth in our retail store.Key...


  • Tualatin, Oregon, United States Express Employment Full time

    Location: Tualatin, ORSalary: $19-$21 DOEPosition Overview:We are excited to present a fantastic opportunity for a Bilingual Customer Service Specialist. Our esteemed client in Tualatin is seeking a motivated individual to enhance their customer service team.Key Responsibilities:Deliver outstanding customer support to both clients and vendors.Address...

  • Branch Coordinator

    2 weeks ago


    Tualatin, Oregon, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused Branch Coordinator to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with commercial paint customers, and driving sales growth.Key ResponsibilitiesCustomer Service:...


  • Tualatin, Oregon, United States McLane Company Full time

    Position Overview:As a Customer Support Specialist I, you will operate under close supervision while undergoing initial training to manage standard customer service inquiries. Your primary goal will be to ensure customer satisfaction through precise, prompt, and consistent information delivery.Why Join McLane Company?At McLane, we value earning, learning,...


  • Tualatin, Oregon, United States McLane Company Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at McLane Company. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and resolve issues in a timely and professional...


  • Tualatin, Oregon, United States Portland General Electric Full time

    About the RoleAt Portland General Electric, we're committed to delivering exceptional customer experiences. As a Customer Service Advisor, you'll play a vital role in helping our customers navigate their energy needs. This is a challenging yet rewarding position that requires strong communication skills, empathy, and a passion for delivering top-notch...