Customer Engagement Specialist

2 months ago


Tualatin, Oregon, United States Gunnar Olson - State Farm Agent Full time
Position Overview

Are you a personable individual with a passion for customer service? Do you thrive in environments where you interact with clients? If so, a role with Gunnar Olson - State Farm Agent may be the perfect fit for you. Our agency specializes in providing State Farm insurance and financial service products.

Key Responsibilities
  • Deliver timely, precise, and courteous customer support. This includes addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Implement a customer-centric, needs-based assessment to inform clients about various insurance solutions.
As a valued team member, you will enjoy:
  • Group Life Insurance Benefits
  • Competitive hourly wage plus commission and bonuses
  • Paid time off, including vacation and personal/sick days
  • Significant professional experience
  • Opportunities for growth and advancement within the agency
Qualifications
  • Exceptional communication skills, both written and verbal
  • Strong attention to detail
  • Proactive approach to problem-solving
  • Ability to collaborate effectively within a team
  • Strong interpersonal skills to connect with clients
  • Property and Casualty license (must be obtained)


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