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Customer Service Representative

2 months ago

Tualatin, Oregon, United States McLane Company Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at McLane Company. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Communication: Maintain regular communication with decision-makers within customer organizations to ensure customer needs are met.
  • Training: Train customers on various business issues and applications to maximize value.
  • Problem-Solving: Analyze and resolve customer complaints and issues in a fair and timely manner.
  • Documentation: Maintain accurate and up-to-date customer files and records.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: Up to 2 years of experience in a customer service role.
  • Skills: Strong verbal and written communication skills, organization and planning skills, and ability to type 45 wpm.
  • Software: Knowledge and experience with Microsoft Office applications.
Working Conditions

This is an office environment position.