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Billing Support Specialist

2 months ago

Tualatin, Oregon, United States Collabera Full time

Job Summary

Collabera is seeking a highly skilled Billing Support Specialist to join our team. As a key member of our finance department, you will be responsible for providing exceptional customer service and resolving billing-related issues in a timely and professional manner.

Key Responsibilities:

  • Research and Analysis: Conduct thorough research and analysis to identify and resolve billing discrepancies and exceptions.
  • Billing Adjustments: Investigate and process billing adjustments, corrections, and exceptions in a timely and accurate manner.
  • Customer Support: Respond to customer inquiries and provide clear and concise information regarding billing-related issues.
  • Work Management: Manage and maintain accurate records of customer interactions, billing adjustments, and other relevant data.

Requirements:

  • Strong analytical and problem-solving skills
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Proficiency in billing systems and software

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment