Customer Service Representative

2 months ago


Tualatin, Oregon, United States Gunnar Olson - State Farm Agent Full time
Job Overview

As a Customer Service Representative for Gunnar Olson - State Farm Agent, you will play a vital role in providing exceptional service to our clients. If you are a motivated and customer-focused individual who enjoys working with the public, this may be the perfect opportunity for you.

Key Responsibilities
  • Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Insurance Education: Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
Benefits
  • Competitive Compensation: Hourly pay plus commission/bonus for meeting sales targets.
  • Benefits Package: Group Life Insurance Benefits, Paid Time Off (vacation and personal/sick days).
  • Professional Development: Valuable experience and growth potential/Opportunity for advancement within our agency.
Requirements
  • Communication Skills: Excellent written, verbal, and listening skills.
  • Attention to Detail: Detail-oriented and proactive in problem-solving.
  • Teamwork: Ability to work effectively in a team environment.
  • Customer Relations: Ability to effectively relate to customers and provide personalized service.
  • Licensing: Property and Casualty license (must be able to obtain).


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