Evening Store Operations Supervisor
2 weeks ago
Location: USA-NY-Glenville
Store Code: Store 08376 Management
About Hannaford Supermarkets: Founded in 1883, Hannaford Supermarkets has a rich history as a local market, deeply rooted in community values. We prioritize partnerships with local farmers and producers, ensuring the availability of fresh, sustainable products while supporting local economies and traditions.
PRIMARY OBJECTIVE:
Oversee retail operations during evening hours, making impactful decisions regarding store personnel, product quality, and customer service. Foster strong relationships with both associates and customers, promoting a vibrant culture aligned with Hannaford's strategic goals through effective communication and team engagement.
KEY RESPONSIBILITIES:
- Ensure exceptional store conditions, focusing on appearance, security, safety, and food safety.
- Maintain accountability for the effective management of company assets.
- Utilize a comprehensive understanding of store operations and merchandising techniques.
- Exhibit strong interpersonal skills to enhance customer service and communication.
- Demonstrate excellent organizational abilities and a willingness to learn various tasks and technical aspects of the role.
- Apply sound judgment in problem-solving, decision-making, and conflict resolution.
- Lead and manage associates across multiple departments, fostering a collaborative environment.
MINIMUM QUALIFICATIONS:
- Experience as a Department Manager or in a similar role is required.
- A college degree or equivalent experience is preferred.
- Certification as a "Certified Food Safety Manager" is necessary or must be obtained within the first 90 days of employment.
PHYSICAL DEMANDS:
- Proficient in using computers and communication systems essential for job functions.
- Ability to lift up to 20 lbs. regularly and up to 60 lbs. occasionally.
- Meet established performance standards related to volume and activity.
PREFERRED QUALIFICATIONS:
- Assist in achieving financial goals, including sales and expense management.
- Ensure adherence to company policies and procedures.
- Promote a customer-centric culture through relationship building and engagement.
- Recognize and respect all associates, providing constructive feedback as needed.
- Manage overall store operations during evening shifts, ensuring quality and presentation of products.
- Support the hiring, training, and performance evaluation of evening associates.
- Maintain effective communication with the management team and all store associates.
Salary Range: $60,185 - $73,500 Annually
Hannaford Supermarkets is committed to providing equal employment opportunities to all associates and applicants without regard to race, religion, color, sex, age, veteran status, national origin, sexual orientation, gender identity, disability, or any other characteristic protected by law.
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