Patient Service Liaison

1 week ago


Rocky Hill, Connecticut, United States Summit Health Inc Full time
Job Summary

We are seeking a skilled Patient Service Representative to join our team at Summit Health Inc. As a key member of our front-line staff, you will play a vital role in ensuring a positive experience for our patients and their families.

Key Responsibilities
  • Greet visitors, patients, and families in a friendly and professional manner, providing clear direction and support as needed.
  • Maintain an efficient patient flow through the registration process, ensuring timely and accurate processing of patient information.
  • Provide exceptional customer service to patients, responding to their needs and concerns in a compassionate and empathetic manner.
  • Collaborate with healthcare staff to ensure seamless communication and coordination of patient care.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.
  • Flexibility to work in a fast-paced environment and adapt to changing priorities.


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