Check Out-Scheduler Coordinator
4 days ago
We are seeking a highly organized and detail-oriented Check Out-Scheduler to join our team at SWICFT Cardiology. As a key member of our medical office staff, you will be responsible for ensuring a smooth and efficient patient experience.
Key Responsibilities- Communicate with Patients: Answer patient calls in a timely, polite, and professional manner, ensuring patients are able to speak with a team member throughout the day.
- Schedule Appointments: Accurately schedule and reschedule appointments as needed, communicating with hospital staff to schedule procedures at NCH.
- Manage Patient Information: Collect and input insurance information in patient charts, and collect payment/co-pays at check-in/check-out.
- Provide Excellent Customer Service: Communicate with patients in a courteous, professional, cooperative, and mature manner, responding to urgent situations as needed.
- Medical Office Experience: 1 year of experience in a medical office setting, preferably in cardiology.
- Computer Skills: Proficient computer skills with knowledge of electronic medical records.
- Interpersonal Skills: Excellent interpersonal, communication, and customer service skills.
- Attention to Detail: Ability to maintain attention to detail and stay organized in a fast-paced environment.
- Competitive Salary: We offer a highly competitive salary and benefits package, including 401(k), dental insurance, health insurance, health savings account, life insurance, paid time off, and vision insurance.
- Day Shift: Monday to Friday, with no weekends.
- One Location: Our office is located in downtown Naples, and we observe social distancing practices and use of PPE due to COVID-19 considerations.
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Healthcare Office Coordinator
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Audiology Care Coordinator
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