Service Cashier and Customer Service Representative
4 weeks ago
At Thousand Oaks Toyota, we are seeking a highly motivated and customer-focused Service Cashier and Customer Assistance to join our team.
Job Summary:The Service Cashier and Customer Assistance will be responsible for providing exceptional customer service, handling cash transactions, and operating various systems to ensure a seamless customer experience.
Key Responsibilities:- Process cash transactions, operate registers, and manage cash handling duties.
- Provide top-notch customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Operate various systems, including credit card and debit card terminals, to facilitate transactions.
- Handle exchanges, refunds, and other customer requests with efficiency and accuracy.
- Maintain a clean and organized workspace, adhering to company standards.
- Make outbound calls to customers to provide updates and resolve issues.
- Answer and direct phone calls, making service reservations as needed.
- Support team members through rotation and training, ensuring a smooth workflow.
- High school diploma or equivalent required.
- Excellent customer service skills, with the ability to handle diverse customer interactions.
- Strong organizational skills, with the ability to multitask and prioritize tasks.
- Proficiency in operating various systems, including cash registers and credit card terminals.
- Ability to work a flexible schedule, including evenings and weekends.
- Prior experience in the automotive industry, particularly in cash handling and customer service, is highly preferred.
- Competitive compensation package.
- Medical, dental, and vision insurance.
- Employee discounts on vehicle purchases, parts, service, and rentals.
- Paid-time-off and comprehensive employee recognition programs.
- Continued training through the manufacturer.
- Opportunities for career advancement and professional growth.
Compensation is dependent on experience and qualifications.
We offer a positive working environment with opportunities for professional growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity to join our team at Thousand Oaks Toyota.
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