Client Relations Specialist II

2 weeks ago


Tampa, Florida, United States The Bank of America Corporation Full time

About Us:
At Bank of America, we are driven by a shared mission to enhance financial well-being through meaningful connections.

Role Overview:
This position plays a crucial role in fostering client relationships and ensuring exceptional service delivery. As a Client Services Representative II, you will be responsible for:

  • Providing outstanding support to clients, addressing inquiries and resolving issues efficiently.
  • Utilizing bilingual skills to assist a diverse clientele, ensuring clear communication and understanding.
  • Contributing to a culture of Responsible Growth by prioritizing client satisfaction and operational excellence.

Key Responsibilities:
- Engage with clients to understand their needs and provide tailored solutions.
- Collaborate with team members to enhance service processes and improve client experiences.
- Maintain a thorough understanding of banking products and services to effectively assist clients.

Qualifications:
- Strong communication skills, both verbal and written, with a focus on client engagement.
- Ability to work in a fast-paced environment while maintaining attention to detail.

We value diversity and inclusion in our workforce and are committed to creating a supportive environment for all employees.



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