Logistics Operations Manager
1 day ago
PacMoore is seeking a highly skilled Logistics Coordinator to join our team. As a key member of our operations team, you will be responsible for managing and optimizing our supply chain processes, ensuring timely and efficient movement of shipments.
Key Responsibilities- Transportation Management: Oversee and manage transportation providers to ensure timely and efficient movement of shipments.
- Customer Service: Respond to customer inquiries promptly and direct them to the appropriate departments or solutions.
- Order Review: Examine purchase orders and shipping documents to ensure accuracy and compliance with company standards.
- Special Arrangements: Make and manage special shipping arrangements as required to accommodate unique customer needs.
- Error Resolution: Track and resolve shipping errors to maintain high levels of accuracy and customer satisfaction.
- Quality Assurance: Ensure that all logistics services meet established quality standards and company expectations.
- Process Improvement: Develop and implement processes to enhance supply chain efficiency and organization.
- Educational Background: Bachelor's degree in business, Supply Chain Management, or a related field preferred.
- Communication Skills: Excellent verbal and written communication skills with a strong ability to interact effectively with various stakeholders.
- Problem-Solving: Quick and effective critical thinking and problem-solving abilities.
- Customer Service: Strong customer service and client relations skills with a focus on satisfaction.
- Organizational Skills: Proven ability to stay organized and manage time effectively in a fast-paced environment.
- Teamwork: Demonstrated collaboration and teamwork abilities, with experience working in cross-functional teams.
- Leadership: Strong leadership skills with the ability to set and achieve goals.
- Analytical Skills: Advanced skills in data analysis and data visualization to inform decision-making.
- Inventory Management: Expertise in inventory management practices and techniques.
- Technology Proficiency: Proficient in using computers, software, and technology for inventory and communication purposes.
- Supply Chain Knowledge: In-depth understanding of the supply chain, including common obstacles and effective solutions.
- Exposure: Work in conditions involving constant or intermittent noise (ear plugs required), dust, chemicals, and allergens. Use of safety gear, including hard hats, is mandatory to protect against potential hazards, when working in the production areas.
- Physical Demands: The ability to lift up to 50 pounds, walk, sit, stand, climb.
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