Tax Software Product Manager

2 weeks ago


Issaquah, Washington, United States Syntricate Technologies Full time
Tax Software Product Manager
Contract Position

Job Responsibilities:
  • Act as the primary business liaison between the Product Management team and the project execution team.
  • Oversee the relationship with implementation partners.
  • Lead the gathering and documentation of business requirements.
  • Manage the User Acceptance Testing (UAT) phase and coordinate UAT approvals.
  • Facilitate the transition to production and oversee Hypercare activities.
  • Maintain and monitor the relationship with the Vertex Software Product, including roadmap oversight.
  • Collaborate closely with the Product Manager on the development of the business roadmap.
  • Prioritize the enhancement backlog for tax-related software as a Subject Matter Expert (SME).
  • Conduct product demonstrations and training sessions.
  • Address and resolve challenges faced by end users of the product.
  • Define new or improved product requirements.
  • Ensure user stories are well-prepared and meet acceptance criteria.
  • Participate in backlog grooming and track release progress.
  • Work in close collaboration with the development team.
  • Deliver key documentation including business process flows, UAT plans, UAT test results, Hypercare support plans, governance models, and production support plans.

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