Regional Service Manager

2 weeks ago


Covington, United States Smart Care Full time

Regional Service Manager Role

At Smart Care, we are seeking a highly skilled Regional Service Manager to lead and manage a team of Service Technicians within your assigned region. As a key member of our team, you will be responsible for delivering exceptional service and communication to meet the needs of our clients.

  • Lead and support a team of technicians to ensure seamless service delivery
  • Manage business operations efficiently, focusing on customer satisfaction and retention
  • Meet and exceed company standards and goals, driving business growth and success
  • Coordinate and monitor service schedules to ensure timely and effective service delivery
  • Communicate effectively with clients and internal stakeholders to ensure seamless service delivery
  • Develop and implement strategies to improve customer satisfaction and retention
  • Oversee daily work schedules and records, ensuring accuracy and compliance
  • Source and procure necessary supplies and equipment to support service delivery
  • Adhere to company policies and procedures, ensuring a safe and healthy work environment
  • Provide after-hours support as required, ensuring continuous service delivery
  • Embody a customer-centric approach, prioritizing customer needs and satisfaction

Please note that this role may evolve as the company grows and adapts to changing market conditions.



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