Bilingual Office Coordinator

1 day ago


Pasadena, California, United States Lisinski Law Firm Full time
About Lisinski Law Firm

Lisinski Law Firm is dedicated to providing exceptional immigration solutions to our clients. Our mission is to change as many lives as possible by offering tailored solutions, even in the most challenging cases.

Job Title: Bilingual Intake Office CoordinatorJob Summary

We are seeking a highly skilled and customer-focused Bilingual Intake Office Coordinator to join our team. The successful candidate will provide a red-carpet experience to our clients, ensuring their needs are met with professionalism and efficiency.

Key Responsibilities
  • Provide exceptional customer service to clients, ensuring a positive experience from initial contact to completion of their case.
  • Manage front office duties, including greeting clients, collecting identification, answering phone calls, and scanning documents.
  • Assist with back office duties, such as scanning documents, FBI submissions, and assembling welcome kits.
  • Review and follow up on client information, ensuring accuracy and completeness.
  • Collaborate with Intake Specialists to ensure seamless case management.
Requirements
  • Bilingual in Spanish and English.
  • 1-3 years' experience in customer service or a related field.
  • Proficient in Microsoft Office Suite.
  • Strong organizational and communication skills.
Work Environment

This is a full-time position, working Tuesday-Saturday, 8:30am-5:30pm Pacific Time.

What We Offer

Lisinski Law Firm offers a dynamic and supportive work environment, with opportunities for growth and development. We are committed to providing exceptional service to our clients and strive to create a positive and inclusive workplace culture.



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