Client Service Manager I

5 days ago


San Francisco, California, United States United Business Bank Full time

About the Role

The Client Service Manager I is a key position at United Business Bank, responsible for overseeing the efficient and effective performance of all operations functions within the branch. This includes managing teller functions, new account functions, and background operations tasks and duties.

The ideal candidate will have previous management experience and a minimum of 3 years of experience in banking, with a thorough understanding of banking regulations and standard banking practices. They will also possess excellent communication and client service skills, as well as the ability to use Microsoft Office software.

Key Responsibilities

  • Manage the performance of all operations functions within the branch
  • Ensure that all tasks and responsibilities are handled within bank policies and procedures
  • Maintain expenses and losses as defined within the annual budget
  • Encourage non-interest income whenever possible
  • Actively cross-sell Bank products and services
  • Provide training and support to staff in their cross-selling efforts

About United Business Bank

United Business Bank is a publicly traded Regional Bank with over $2.5B in assets and 35 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service.

What We Offer

  • A comprehensive benefit package including medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, and a generous vacation and sick policy
  • A friendly and collaborative work environment where opportunities for advancement are encouraged and supported

Equal Opportunity Employer

United Business Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



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