Luxury Customer Service Coordinator
2 weeks ago
At Richemont North America, we take pride in fostering a diverse workforce that reflects the variety of backgrounds, experiences, and identities of our clients and communities. We believe that embracing diversity and inclusion leads to enhanced creativity and knowledge, ultimately driving excellence.
**POSITION: CUSTOMER SERVICE ADMINISTRATOR, MONTBLANC**
Montblanc, a prestigious international luxury goods company, specializes in the design, manufacture, distribution, and sale of high-end jewelry, timepieces, leather goods, writing instruments, fragrances, and ready-to-wear fashion.
The Retail Customer Service Administrator plays a pivotal role in ensuring an outstanding after-sales service experience for our retail boutiques. This position involves the systematic management of the after-sales portfolio within the retail network. The ideal candidate will possess exceptional customer service and communication abilities, a commitment to achieving quality outcomes, and a strong dedication to meeting deadlines. Additionally, the candidate should demonstrate resilience and adaptability while fostering a positive and professional work environment.
**Key Responsibilities Include:**
- Efficiently processing repairs from initiation to completion, coordinating with vendors for systematic management.
- Overseeing the luxury brand after-sales email correspondence.
- Handling incoming calls from boutiques and providing necessary support.
- Establishing enduring relationships through effective first contact resolution.
- Managing daily spare parts order processing.
- Facilitating communication with the factory.
- Responding to vendor inquiries regarding feedback and updates on parts orders, as well as providing additional support as required.
**Qualifications:**
- Exceptional verbal and written communication skills.
- Strong problem-solving capabilities.
- Ability to work autonomously with minimal oversight.
- Quick learner capable of thriving in a fast-paced, multi-tasking environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with SAP is highly preferred.
-
Luxury Customer Service Coordinator
2 weeks ago
Fort Worth, Texas, United States Richemont Full timeAt Richemont North America, we take pride in fostering a diverse workforce that reflects the unique backgrounds and experiences of our clients and communities. We believe that embracing diversity and inclusion fuels creativity and excellence. **POSITION: CUSTOMER SERVICE ADMINISTRATOR, MONTBLANC** Montblanc, a prestigious international luxury goods company,...
-
Luxury Customer Support Specialist
1 week ago
Fort Worth, Texas, United States Richemont Full timeAt Richemont North America, we take pride in fostering a diverse workforce that reflects the varied backgrounds, experiences, and identities of our clientele. We are committed to promoting an inclusive environment where creativity and knowledge flourish, ultimately leading to excellence in service delivery. **POSITION: CUSTOMER SERVICE ADMINISTRATOR,...
-
Supply Chain Customer Service Coordinator
2 weeks ago
Fort Worth, Texas, United States Richemont Full timePosition OverviewAs a pivotal member of our team, the Supply Chain Customer Service Coordinator plays a crucial role in supporting the operational workflow within our workshop.Company BackgroundRichemont is home to some of the most prestigious luxury goods brands, excelling in areas such as fine jewelry, exquisite timepieces, and high-end accessories. Our...
-
Luxury Sales Representative
1 week ago
Fort Worth, Texas, United States Tapestry Full timePosition Overview: Retail Sales ConsultantCompensation: Starting at $15/hrCompany: TapestryAt Tapestry, we embody a spirit of optimism and innovation, offering a diverse range of luxury products that resonate with our customers. Our mission is to deliver exceptional experiences through our brands, including Kate Spade New York.Role Summary: The Retail Sales...
-
Luxury Beauty Consultant
2 weeks ago
Fort Worth, Texas, United States Neiman Marcus Full timePosition Overview:As a Luxury Beauty Consultant, you will foster meaningful connections with clients through sophisticated sales techniques, outstanding customer service, and personalized interactions, establishing yourself as their reliable style advisor.Key Responsibilities:1. Engage with clients to understand their beauty needs and preferences.2. Provide...
-
Service Coordination Specialist
2 weeks ago
Fort Worth, Texas, United States Service Experts Full timePosition Overview:The Client Relations Representative is responsible for managing customer service inquiries, scheduling appointments, addressing customer queries, resolving complaints, and handling billing questions with utmost professionalism and courtesy. This role is essential in ensuring customer satisfaction and operational efficiency within the...
-
Customer Service Specialist
7 days ago
Fort Worth, Texas, United States Velvet Box Full timeAbout Velvet BoxWe are a dynamic and growing company that is passionate about changing people's lives. Our mission is to provide a supportive and inclusive environment where our guests can feel empowered to try new things and achieve their goals.Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales...
-
Luxury Retail Sales Associate
2 weeks ago
Fort Worth, Texas, United States Diamonds Direct Full timeJoin Our Team as a Jewelry Sales ConsultantAt Diamonds Direct, we are seeking motivated individuals who possess a strong work ethic and a genuine enthusiasm for the jewelry sector. Our Sales Consultant role provides the opportunity to work with premier designers and an extensive selection of inventory, enabling you to craft distinctive pieces alongside our...
-
Luxury Retail Sales Associate
2 weeks ago
Fort Worth, Texas, United States Steinway Full timePosition OverviewWe are seeking an enthusiastic individual with a strong affinity for luxury goods, particularly in the realms of music and the arts.Key QualificationsA solid history of success in a competitive sales landscape.Experience in business development and lead generation is essential.An engaging and personable demeanor to foster relationships with...
-
Luxury Goods Cost Estimation Specialist
2 weeks ago
Fort Worth, Texas, United States Richemont Full timeAbout RichemontRichemont is home to some of the world's most prestigious luxury brands, excelling in the realms of fine jewelry, exquisite timepieces, and premium accessories. Each brand embodies a rich heritage of style, quality, and craftsmanship, and Richemont is dedicated to preserving the unique identity of each Maison while fostering innovation and...
-
Customer Service Branch Coordinator I
2 weeks ago
Fort Worth, Texas, United States TTI Full timeCompany OverviewTTI, Inc. is a premier distributor in the Aerospace & Defense sector, recognized globally for our extensive range of passive, connector, electromechanical, and discrete components.Position SummaryThe Customer Service Branch Coordinator I plays a crucial role in supporting the branch sales team by managing customer inquiries, coordinating...
-
Customer Support Representative
2 weeks ago
Fort Worth, Texas, United States Service Experts Full timePosition Overview:The Client Relations Associate is responsible for managing customer service inquiries, scheduling appointments, addressing customer queries, handling complaints, and processing billing questions with utmost professionalism and courtesy to ensure effective resolution of customer issues in a single interaction.Why Join Service Experts?At...
-
Service Coordinator
5 days ago
Fort Worth, Texas, United States Chandler Signs Full timeAbout Chandler SignsChandler Signs is a leading provider of sign installation services, dedicated to delivering exceptional customer experiences and exceeding client expectations.Job SummaryWe are seeking a highly skilled and organized Service Coordinator to join our team. As a Service Coordinator, you will be responsible for managing all phases of service...
-
Customer Care Coordinator
2 weeks ago
Fort Worth, Texas, United States CornerStone Staffing Full timeCompany Overview: CornerStone Staffing is seeking a dedicated Customer Support Coordinator to enhance our service delivery to clients and healthcare providers. Work Environment: This position is fully remote, with candidates required to reside in the DFW area. Compensation: The hourly wage for this role is $18.50. Work Schedule: The role offers part-time...
-
Customer Care Coordinator
2 weeks ago
Fort Worth, Texas, United States CornerStone Staffing Full timeCompany Overview: CornerStone Staffing is seeking a dedicated Customer Support Coordinator to enhance our service delivery to clients and providers. Position Details: Location: Remote work opportunity (Candidates must reside in the DFW area) Compensation: $18.50 per hour Work Schedule: Part-time hours available on Friday and Saturday from 12 AM to 10:30 AM...
-
Customer Service Supply Coordinator
7 days ago
Fort Worth, Texas, United States Richemont Full timeJob SummaryThe Supply and Matching Coordinator TEMP is a key support role within the workshop, responsible for managing the workshop process flow in a timely manner. This position requires excellent organizational skills and the ability to work in a fast-paced, challenging environment.Main ResponsibilitiesRepair Matching ManagementKit Box Maintenance and...
-
Customer Service Supply Coordinator
5 days ago
Fort Worth, Texas, United States Richemont Full timeJob SummaryThe Supply and Matching Coordinator TEMP is a key support role within the workshop, responsible for managing the workshop process flow in a timely manner by adhering to company objectives. This position requires excellent organizational skills and the ability to work in a fast-paced, challenging environment.Main ResponsibilitiesManage repair...
-
Customer Service Ambassador
4 days ago
Fort Worth, Texas, United States Window Genie Full timeJob SummaryAt Window Genie, we're dedicated to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in upholding our commitment to customer satisfaction and professionalism.Key ResponsibilitiesCustomer Communication: Work with customers to resolve issues, answer questions, and provide...
-
Customer Service Representative
5 days ago
Fort Worth, Texas, United States CorVel Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at CorVel. As a key member of our client support team, you will be responsible for providing exceptional service to our clients, addressing their needs and concerns, and ensuring their satisfaction with our products and services.Key...
-
Stockroom Coordinator
2 weeks ago
Fort Worth, Texas, United States RH Full timeJob Title: Stockroom CoordinatorCompany: RHRH is a leading luxury home furnishings company that curates a unique collection of high-end products globally. Our brand is built on a foundation of exceptional taste, attracting top talents in the industry who share our passion for innovation and excellence.At RH, we value our team members who embody the qualities...