Client Service Associate I

2 weeks ago


Chesapeake, Virginia, United States City of Chesapeake Full time

Are you passionate about assisting others and ensuring accuracy in your work? This position may be the perfect fit for you

Key Responsibilities:
  • The Customer Support Representative I will be responsible for identifying and rectifying discrepancies in data from Field Mechanics Log Sheets, performing necessary calculations and adjustments, and inputting or correcting account information.
  • This role involves preparing work orders for various tasks including occupancy verifications, reading confirmations, processing cancellations and rebills, as well as managing meter changes.
  • The Customer Support Representative I will also oversee the completion of documentation as information is received.

Join us in delivering exceptional service and maintaining high standards of accuracy in our operations.



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