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Customer Service Associate I

2 months ago


Chesapeake, Virginia, United States Chesapeake Regional Medical Center Full time


The Customer Service Associate I plays a vital role in welcoming guests, members, and callers at the Lifestyle Center, identifying their requirements, and guiding them appropriately.

Moreover, the Customer Service Associate I undertakes administrative tasks that necessitate advanced skills in clerical, secretarial, and operational duties within the Lifestyle Center.


Key Responsibilities Include:

conducting tours for potential members, facilitating membership sales, maintaining accurate member records, coordinating member appointments, overseeing member check-in processes, collecting membership fees, and securing physician release documentation.


Education and Experience Requirements:

Minimum Required Education:
High school diploma or equivalent qualification.

Preferred Education:
Coursework in typing and office management procedures.

Experience:
A typing speed of at least 55+ words per minute and a minimum of one (1) year of experience in a secretarial role.