FT To Go Operations Manager

6 days ago

New Bern, North Carolina, United States Food Lion Full time
Job Summary

We are seeking a highly skilled and experienced To Go Operations Manager to join our team at Food Lion. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our To Go department, ensuring exceptional customer service, and driving business results.

Key Responsibilities
  • Manage the To Go operations, including hiring, training, and developing department associates
  • Supervise the performance of all duties and responsibilities of department associates and provide ongoing performance management, training, and conduct timely formal performance appraisals for direct reports
  • Maintain effective work schedules for To Go associates to meet business traffic requirements of online orders to minimize customer inconvenience, including assigning activities to associates during idle time
  • Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision, and Strategy
  • Support the achievement of budgeted financial and operating results
  • Proactively partner with department managers to ensure fresh orders, particularly those with out-of-stocks, are handled properly
  • Ensure return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to refrigerated and perishable items
  • Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations
  • Control store expenses through proper ordering, care for supplies, and equipment
  • Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems
  • Perform duties that ensure department appearance, quality, variety, workplace safety, food safety, and department sanitation are consistently maintained
  • Have a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the To Go operations
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Record and report all associate and customer accidents in accordance with established Food Lion procedures
  • Ensure compliance with local, state, and federal regulations
  • Adhere to all company guidelines, policies, and standard practices
  • Maintain security standards
  • Successfully complete Computer-Based Training (CBT), Training Packet, and Training Aid courses
  • Provide recognition of accomplishments and offer constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales
Requirements
  • A high school graduate or equivalent preferred
  • Ability to lead and manage a team
  • Strong understanding of store operations and merchandising techniques preferred
  • Excellent interpersonal, organizational, communication, and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to use technical information to solve problems
  • Must meet minimum age requirements to perform specific job functions
  • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a Certified Food Safety Manager or will be required to attend company-provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation
Physical Requirements
  • Stand 100% of the time with occasional walking short distances
  • Ability to push or pull up 75 pounds on occasion and up to 2000 pounds using a pallet jack or float
  • Perform repetitive hand and arm motions
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion
  • Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
  • Meet established volume activity standards for the position
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time, including inclement weather
  • Have sufficient visual ability to check invoices, dates, and other written documents
Preferred Requirements
  • Ability to use computers and other communication systems required to perform job functions
  • Ability to use handheld computers for orders, mark downs, scan outs, and inventory

  • Food Lion To Go Team Lead

    6 days ago

    New Bern, North Carolina, United States Food Lion Full time

    Job SummaryAs a FT To Go Operations Manager at Food Lion, you will be responsible for overseeing the day-to-day operations of our To Go department. This includes managing a team of associates, ensuring excellent customer service, and maintaining a clean and organized store environment.Key Responsibilities• Manage the To Go department, including hiring,...

  • Food Lion To Go Supervisor

    6 days ago

    New Bern, North Carolina, United States Food Lion Full time

    Job SummaryWe are seeking a highly skilled and experienced To Go Operations Manager to join our team at Food Lion. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our To Go department, ensuring exceptional customer service, and driving business results.Key ResponsibilitiesManage the To Go...

  • Facilities Operations Manager

    2 weeks ago

    New Bern, North Carolina, United States Navion Senior Solutions Full time

    Job OverviewNavion Senior Solutions is in search of a dedicated Facilities Operations Manager to enhance our team. The ideal candidate will possess a comprehensive understanding of maintenance operations, including plumbing, electrical systems, and carpentry. A successful Facilities Operations Manager will be knowledgeable about maintenance procedures and...

  • Restaurant Operations Manager

    2 weeks ago

    New Bern, North Carolina, United States IHOP 4438 LLC Full time

    As a General Manager at IHOP 4438 LLC, you will play a pivotal role in overseeing the daily operations of our esteemed dining establishment. Your leadership will be essential in fostering a collaborative and dynamic work environment. From the outset, you will engage in a comprehensive training program designed to equip you with the necessary knowledge of our...

  • Cleaning Operations Manager

    2 weeks ago

    New Bern, North Carolina, United States Royal Quality Maintenance, Inc. Full time

    Job OverviewWe are looking for a dedicated Cleaning Operations Manager to oversee our janitorial services. Your primary responsibility will be to ensure a pristine and organized environment across various facilities.Key Responsibilities:Maintain cleanliness and orderliness of all facilitiesDelegate tasks to cleaning staff and evaluate their...

  • Service Operations Manager

    6 days ago

    New Bern, North Carolina, United States Chevrolet of New Bern Full time

    Job Summary:Chevrolet of New Bern is seeking an experienced leader to fill the role of Service Manager. This position is ideal for a seasoned professional with a strong background in service operations and customer satisfaction.Key Responsibilities:Assist customers in servicing, repairing, and explaining each service need, ensuring a high level of customer...

  • Food Service Operations Manager

    6 days ago

    New Bern, North Carolina, United States RHA Health Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Food Service Operations Manager to oversee the operation of the Dietary Department at RHA Health Services. This is a challenging and rewarding role that requires strong leadership and management skills, as well as a passion for delivering high-quality food services to individuals with intellectual...

  • Food Service Operations Manager

    2 days ago

    New Bern, North Carolina, United States RHA Health Services Full time

    Job Title: Food Service Operations ManagerCompany: RHA Health ServicesWe are seeking a highly skilled and experienced professional to oversee the operation of the Dietary Department at RHA Howell Care Centers, Inc. to ensure that food is prepared and served in a safe and healthy manner, in accordance with RHA standards, State/Federal and Health...

  • Clinical Operations Manager

    1 day ago

    New Bern, North Carolina, United States CarolinaEast Health System Full time

    About CarolinaEast Health SystemCarolinaEast Health System is a leading provider of quality healthcare services in the Coastal Carolina region. Our commitment to excellence and compassionate care has earned us a reputation as a trusted partner in the community.Job Summary:The Associate Manager is a key member of our clinical team, responsible for overseeing...

  • Customer Support Operations Manager

    6 days ago

    New Bern, North Carolina, United States Bosch Group Inc Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to lead our Customer Support team at Bosch Group Inc. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of the team, ensuring seamless customer support, and driving operational efficiency.Key ResponsibilitiesLead a small team of analysts to...

  • Retail Operations Leader

    2 weeks ago

    New Bern, North Carolina, United States Batteries Plus Bulbs Full time

    At Batteries Plus Bulbs, the nation's premier and rapidly expanding franchise specializing in batteries and light bulbs, we are committed to meeting the diverse needs of both retail consumers and businesses. With an extensive network of locations and a vast inventory of over 45,000 unique products, we have established ourselves as the go-to source for all...

  • Clinical Operations Associate Manager

    2 weeks ago

    New Bern, North Carolina, United States CarolinaEast Health System Full time

    About CarolinaEast Medical CenterCarolinaEast Health System is committed to delivering high-quality and compassionate healthcare services throughout the Coastal Carolina region. Our flagship facility is a 350-bed comprehensive medical center that offers a full range of inpatient and outpatient services equipped with the latest advancements in medical...

  • Site Lead/Account Manager

    3 days ago

    New Bern, North Carolina, United States Envirovac Full time

    Job SummaryWe are seeking a highly skilled and experienced Site Lead/Account Manager to join our team at Envirovac. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our industrial cleaning operations, ensuring the highest level of customer satisfaction and driving business growth.Key...

  • Automotive Service Operations Manager

    1 week ago

    New Bern, North Carolina, United States Kia of New Bern Full time

    Job OverviewKia of New Bern is in search of an Automotive Service Manager to enhance and lead our service team.What We Provide:Comprehensive Medical, Dental, and Vision PlansRetirement Savings Plan (401k)Continuous training and development through manufacturer resources and management supportA supportive and family-oriented workplace cultureDiscounts on...

  • Automotive Service Operations Manager

    2 weeks ago

    New Bern, North Carolina, United States Kia of New Bern Full time

    Position OverviewKia of New Bern is in search of an experienced Automotive Service Manager to enhance and lead our service department.Benefits Offered:Comprehensive Medical, Dental, and Vision PlansRetirement Savings Plan (401k)Continuous training and professional development through manufacturer programs and management supportA supportive and...

  • Automotive Service Operations Manager

    2 weeks ago

    New Bern, North Carolina, United States Kia of New Bern Full time

    Job OverviewKia of New Bern is looking for an experienced Automotive Service Manager to enhance and lead our service department.Benefits Offered:Comprehensive Medical, Dental, and Vision PlansRetirement Savings Plan (401k)Continuous training and professional development through manufacturer and management resourcesSupportive and family-oriented workplace...

  • Restaurant Operations Supervisor

    2 weeks ago

    New Bern, North Carolina, United States Little Caesars Full time

    This position outlines the essential nature and level of work undertaken by employees assigned to this role. It is not an exhaustive list of all duties, responsibilities, or tasks that may be required. Little Caesars may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This does not constitute a...

  • Tax Manager

    2 months ago

    New Bern, North Carolina, United States tapwage Full time

    TAX MANAGERAt CRI your career path is just that—yours. We are strong believers in the notion that your career should adapt to and integrate into your life and not the other way around. We invite you to explore our opportunities and learn how CRI can help you reinvent your career path and shape your future.Essential Functions: Provide a final technical...

  • Client Relationship Manager and Operations Assistant

    6 days ago

    New Bern, North Carolina, United States AlphaGraphics Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining positive relationships with our clients, ensuring their requirements and needs are met.Key ResponsibilitiesAssist the executive team with...

  • Claims Operations Supervisor

    1 week ago

    New Bern, North Carolina, United States The Insurance Center - New Bern, NC Full time

    Job OverviewPosition: Claims Operations SupervisorThe Insurance Center is actively seeking a knowledgeable and skilled Claims Operations Supervisor to join our dynamic team. This role is essential in managing the claims process effectively and ensuring client satisfaction.Key Qualifications:Valid North Carolina Property and Casualty License or...