Restoration Team Leader

2 weeks ago


Frederick, Maryland, United States SERVPRO of GaithersburgGermantown Full time
Job Overview

Benefits:

  • Performance-based bonuses
  • Opportunities for career advancement
  • Comprehensive training and development programs
  • 401(k) retirement plan

Servpro of Gaithersburg/Germantown is seeking a Restoration Supervisor to join our dedicated team.


What We Offer:

  • Competitive salary packages
  • Exceptional benefits
  • Pathways for career growth
  • Professional development opportunities

As a key representative of the SERVPRO brand, the Restoration Supervisor embodies our commitment to customer service. This role involves overseeing, coordinating, and executing work activities on various projects to meet service demands and ensure a positive experience for our clients.


Key Responsibilities:

  • Oversee and execute production processes as planned while ensuring quality standards are met.
  • Enhance customer satisfaction by managing client interactions and monitoring feedback.
  • Clearly communicate expectations to restoration technicians and supervise their performance.
  • Maintain accurate and detailed job documentation to support services rendered.
  • Manage labor and resource utilization on assigned projects.
  • Collaborate with project managers and office personnel regarding project updates and challenges.

Additional Responsibilities:

  • Adhere to all OSHA regulations to ensure job safety.
  • Safeguard company assets by properly utilizing equipment and materials.
  • Provide coaching and training to restoration technicians.

Position Requirements:

  • Valid driver's license.
  • High school diploma or GED (preferred).
  • A minimum of 1 year of experience in cleaning, restoration, or construction is required.
  • IICRC certification (this can be obtained through our training if the candidate has relevant experience but lacks certification).

Skills and Physical Demands:

  • Ability to regularly lift up to 50 pounds, with occasional lifting of up to 100 pounds with assistance.
  • Capability to climb ladders and work at heights, as well as in confined spaces (e.g., attics, crawl spaces).
  • Ability to repetitively push, pull, lift, and carry objects.
  • Comfortable working with cleaning agents.
  • Must successfully pass a background check in accordance with applicable laws.

Each SERVPRO Franchise is independently owned and operated.


All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

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