Dispatch Coordinator

1 week ago


Frederick, Maryland, United States SERVPRO of GaithersburgGermantown Full time

Job Summary:

Servpro of Gaithersburg/Germantown is seeking a highly organized and customer-focused Dispatch Coordinator to join their team.

Key Responsibilities:

  • Coordinate the scheduling of restoration teams for incoming leads and projects in alignment with the management team
  • Maintain the scheduling software to ensure efficient team deployment
  • Perform precise and detailed data entry tasks
  • Handle incoming calls regarding past services, follow-ups on current projects, general business inquiries, and other routine communications
  • Collaborate with and support other departments as necessary

Requirements:

  • High school diploma/GED (preferred)
  • Prior experience in dispatch or customer service preferred
  • Ability to multitask while paying attention to details
  • Familiarity with the local geographical area is advantageous
  • Proficiency in relevant computer applications is required

Work Environment:

This role is sedentary within a dynamic office setting. It involves some filing tasks, such as lifting files, opening cabinets, as well as bending or standing when needed. Successful completion of a background check in compliance with the law is necessary.

About SERVPRO:

SERVPRO Franchises operate independently, providing restoration services to customers in need.



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