Dispatch Coordinator
1 week ago
Job Summary:
Servpro of Gaithersburg/Germantown is seeking a highly organized and customer-focused Dispatch Coordinator to join their team.
Key Responsibilities:
- Coordinate the scheduling of restoration teams for incoming leads and projects in alignment with the management team
- Maintain the scheduling software to ensure efficient team deployment
- Perform precise and detailed data entry tasks
- Handle incoming calls regarding past services, follow-ups on current projects, general business inquiries, and other routine communications
- Collaborate with and support other departments as necessary
Requirements:
- High school diploma/GED (preferred)
- Prior experience in dispatch or customer service preferred
- Ability to multitask while paying attention to details
- Familiarity with the local geographical area is advantageous
- Proficiency in relevant computer applications is required
Work Environment:
This role is sedentary within a dynamic office setting. It involves some filing tasks, such as lifting files, opening cabinets, as well as bending or standing when needed. Successful completion of a background check in compliance with the law is necessary.
About SERVPRO:
SERVPRO Franchises operate independently, providing restoration services to customers in need.
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