Property Restoration Manager

2 months ago


Frederick, Maryland, United States SERVPRO of GaithersburgGermantown Full time
Job Overview

Benefits:

  • Performance-based bonuses
  • Opportunities for career advancement
  • Comprehensive training and development programs
  • 401(k) retirement plan

Servpro of Gaithersburg/Germantown is seeking a Restoration Supervisor to join our dedicated team.


What We Offer:

  • Competitive salary packages
  • Exceptional benefits
  • Pathways for career growth
  • Ongoing professional development

As a vital representative of the SERVPRO brand, the Restoration Supervisor embodies our commitment to being 'Here to Help' for our clients. This role involves overseeing, coordinating, and executing project activities to meet service requirements and ensure a positive customer experience.


Key Responsibilities:

  • Oversee and execute production processes as per schedule while ensuring quality standards are met.
  • Enhance customer satisfaction by managing client interactions and monitoring feedback.
  • Clearly communicate expectations to restoration technicians and supervise their work.
  • Maintain accurate and detailed job documentation to support services rendered.
  • Manage labor and material usage efficiently on assigned projects.
  • Collaborate with project managers and office personnel regarding project status and challenges.

Additional Responsibilities:

  • Adhere to OSHA guidelines to ensure job safety.
  • Safeguard company assets by utilizing equipment and materials responsibly.
  • Provide coaching and training to restoration technicians.

Position Requirements:

  • Valid driver's license.
  • High school diploma or GED (preferred).
  • A minimum of 1 year of experience in cleaning, restoration, or construction is required.
  • IICRC certification (we will assist in obtaining this certification for qualified candidates).

Skills and Physical Demands:

  • Ability to regularly lift at least 50 pounds, with occasional lifting of up to 100 pounds with assistance.
  • Capability to climb ladders and work at heights, as well as in confined spaces (e.g., attics, crawl spaces).
  • Proficient in repetitive pushing, pulling, lifting, and carrying of objects.
  • Ability to work with cleaning agents safely.
  • Must successfully pass a background check in accordance with applicable laws.

Each SERVPRO Franchise operates independently.


All employees of a SERVPRO Franchise are hired, employed, and supervised solely by that independently owned and operated Franchise. They are not employed by, jointly employed by, or agents of Servpro Industries, LLC or Servpro Franchisor, LLC in any capacity.


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