Service Advisor

4 days ago


Camden, New Jersey, United States Betten Baker Chevrolet Buick (Coopersville) Full time
Job Summary

We are seeking a highly skilled and experienced Service Advisor to join our team at Betten Baker Chevrolet Buick (Coopersville). As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Customer Interaction: Ensure that all customers receive prompt, courteous, and effective service, providing clear and concise information about their vehicle's maintenance and repair needs.
  • Service Coordination: Obtain and verify customer and vehicle information, clearly report all vehicle symptoms, and prioritize required services.
  • Estimating and Invoicing: Prepare accurate and complete estimates of cost for labor and parts, and ensure that the final invoice reconciles with the work performed.
  • Communication: Keep customers informed about completion times, service expenses, and any changes to the original estimate.
  • Quality Control: Verify that all work is completed to a high standard and that customers are satisfied with the service provided.
Requirements
  • Experience: Previous experience as a Service Writer/Advisor is highly desirable.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to interact with customers in a courteous and professional manner.
  • Technical Skills: Strong computer skills, with experience using CDK Service system a plus.
  • Education: High school diploma or equivalent required.
Benefits
  • Competitive Salary: $49,552.00 - $75,000.00 per year.
  • Benefits Package: 401(k), dental insurance, disability insurance, employee discount, health insurance, and vision insurance.
Work Environment
  • Work Schedule: 10 hour shift, day shift, Monday to Friday.
  • Work Location: One location.

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