Automotive Service Consultant
1 week ago
Join our dynamic team as an Automotive Service Consultant at Betten Baker Chevrolet Buick. We are seeking individuals with exceptional organizational skills, professionalism, and effective communication abilities. If you possess a strong background in service advising, we would love to connect with you.
Familiarity with CDK Service, SmartMENU, and advanced computer skills will be advantageous.
- Provide prompt, courteous, and efficient service to all customers
- Gather customer and vehicle details accurately
- Document all vehicle issues as described by the customer
- Identify essential services and present options when necessary
- Keep customers updated on service timelines, costs, and any modifications
- Enhance the overall dealership experience for our clientele
- Showcase product knowledge to answer inquiries
- Advise on maintenance based on vehicle age, mileage, and service history
- Prepare detailed cost estimates for labor and parts
- Arrange follow-up appointments as needed
- Maintain communication with customers regarding vehicle status
- Review final invoices with customers for clarity
- Thoroughly explain completed services and associated charges
Qualifications:
- Previous experience as a service writer/advisor is preferred
- Ability to collect information in a friendly and professional manner
- Excellent communication and interpretation skills
- Proficient in computer systems; experience with CDK Service is a plus
- Valid driver's license is required
This is a full-time role offering a competitive salary.
Benefits include:
- 401(k) plan
- Dental coverage
- Disability insurance
- Employee discounts
- Health insurance
- Vision coverage
Schedule:
- 10-hour shifts
- Daytime hours, Monday through Friday
Additional compensation:
- Bonus opportunities
- Commission potential
License/Certification:
- Driver's License (Preferred)
Work Location:
- On-site
Remote work:
- No
Work Environment: In-person
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