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Automotive Service Manager

2 months ago

Camden, New Jersey, United States Meineke Car Care Centers Full time
Job Summary

We are seeking a highly skilled and experienced Automotive Service Manager to lead our service department at Meineke Car Care Centers. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Key Responsibilities
  • Team Leadership: Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability.
  • Service Delivery: Ensure repairs and maintenance tasks are completed in a timely manner, meeting or exceeding customer expectations.
  • Mentorship: Mentor employees on best practices for improving sales and customer service techniques, driving business growth and customer loyalty.
  • Operational Management: Oversee day-to-day operations of the service department, including managing the flow of service department paperwork, such as manuals, invoices, repair orders, and maintenance records.
Requirements
  • Education: High school diploma or GED required, bachelor's degree preferred.
  • Experience: At least two years of experience as an automotive service writer or service advisor, with experience as an automotive service manager preferred.
  • Skills: Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services.
Why Meineke?
  • Personal and Professional Growth: Meineke values personal and professional growth, offering ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
  • Collaborative Work Environment: Join a team of driven and talented individuals who share your passion for high-quality repair work, experiencing a supportive and collaborative work environment that encourages growth and camaraderie.
  • Locally-Owned Shops: Experience a sense of community and connection with your customers and fellow team members in our locally-owned shops.