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Automotive Service Consultant

2 months ago


Camden, New Jersey, United States Betten Baker Chevrolet Buick (Coopersville) Full time

Join our team as an Automotive Service Consultant at Betten Baker Chevrolet Buick (Coopersville). We are seeking individuals with strong organizational skills, professionalism, and excellent communication abilities. Familiarity with CDK Service, SmartMENU, and advanced computer skills will be advantageous.
We provide a competitive salary, a supportive work atmosphere, and comprehensive benefits.
Your privacy is paramount to us.

  • Deliver prompt, courteous, and effective service to customers
  • Gather customer and vehicle details efficiently
  • Accurately document all vehicle issues as reported by the customer
  • Assess necessary services and present options when requested
  • Keep customers updated on service timelines, costs, and any modifications
  • Enhance the overall dealership experience for our clients
  • Showcase product knowledge to address inquiries
  • Advise on maintenance based on vehicle age, mileage, and service history
  • Provide comprehensive cost estimates for labor and parts
  • Arrange follow-up appointments
  • Maintain communication with customers regarding vehicle status
  • Review final invoices with clients
  • Thoroughly explain completed services and associated charges

Qualifications:

  • Previous experience as a service writer/advisor is a plus
  • Ability to collect information in a friendly and professional manner
  • Excellent communication and interpretation skills
  • Proficient in computer systems; knowledge of CDK Service is preferred
  • Valid driver's license is required

This is a full-time role offering a competitive salary.

Benefits include:

  • 401(k) plan
  • Dental coverage
  • Disability insurance
  • Employee discounts
  • Health insurance
  • Vision coverage

Schedule:

  • 10-hour shifts
  • Day shift, Monday to Friday

Additional compensation:

  • Bonus opportunities
  • Commission-based pay

License/Certification:

  • Driver's License (Preferred)

Work Location:

  • On-site

Remote work:

  • Not applicable

Work Environment: In-person