Housekeeping Team Leader

2 weeks ago


Fairport Harbor, Ohio, United States Woodcliff Hotel & Spa Full time

Housekeeping Supervisor

As a crucial member of our team, you play an essential role in maintaining the highest standards of cleanliness and service within our establishment. Your expertise in housekeeping is key to ensuring that our guests experience the exceptional hospitality that Woodcliff Hotel & Spa is known for. In the position of Housekeeping Supervisor, your responsibilities will include:

  • Lead by Example -- Your extensive experience in housekeeping allows you to assist both management and your team effectively. You will engage in training, coaching, and hands-on cleaning to ensure that all staff understand their roles and responsibilities.
  • Attention to Detail -- Continuously strive for excellence throughout the hotel. You will be proactive in identifying areas for improvement and will provide guidance to management and staff to enhance our service quality. Additionally, you will monitor supplies and expenses to align with the department's financial goals.
  • Scheduling Expertise -- At the request of management, you will be responsible for creating work schedules that accommodate business needs while considering special guest requests and employee time-off. Your ability to balance assignments will ensure a harmonious work environment while delivering outstanding guest service.
  • Safety Awareness -- You will train your team to operate safely and efficiently, adhering to OSHA regulations. You will also be responsible for reporting maintenance and security issues promptly.
Compensation:

$20 - $22 hourly

Key Responsibilities:
  • Oversee a team of housekeeping personnel to guarantee cleanliness and organization throughout the hotel.
  • Perform regular inspections of guest accommodations and common areas to uphold high cleanliness standards.
  • Instruct new housekeeping staff on proper cleaning techniques and hotel policies.
  • Collaborate with other departments to ensure timely room turnovers for incoming guests.
  • Manage the inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
Qualifications:
  • A minimum of three years of progressive experience in the hospitality industry, with prior supervisory experience preferred. Proficiency in using various housekeeping equipment and tools is essential.
  • A high school diploma or equivalent is preferred. Physical demands include the ability to perform medium work, lifting up to 50 pounds occasionally and up to 20 pounds frequently.
  • This role requires the ability to stand for extended periods and walk significant distances, with the capacity to kneel, bend, stretch, twist, or reach. You must also be able to work in varying temperatures and noise levels.
  • Long hours may be required. Strong multitasking abilities and effective communication skills are necessary, with fluency in reading, writing, and speaking English required.
About Woodcliff Hotel & Spa

Joining the Woodcliff team means becoming part of a legacy of outstanding hospitality that has flourished for over 35 years. We are committed to creating a supportive and respectful environment where our team members can thrive professionally while enjoying their work in serving our esteemed guests.

With numerous accolades, including recognition as the Best Hotel in Rochester, Woodcliff Hotel & Spa boasts a 30-year tradition of exceptional service. Our renowned hotel, spa, restaurant, and golf course are situated on a picturesque hilltop, offering breathtaking views of the Bristol Hills and Rochester skyline.



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