Sales Operations Coordinator

2 weeks ago


Solana Beach, California, United States StretchLab Full time

About StretchLab:

StretchLab is a premier fitness studio dedicated to enhancing the well-being of our clients through personalized stretching services. Our mission is to empower individuals to achieve their fitness goals and maintain a healthy lifestyle.

Position Overview:

We are currently seeking a Sales Operations Coordinator to support the Area General Manager in managing the sales and operational functions of our studios. This role is crucial in fostering a positive studio environment and driving membership growth.

Key Responsibilities:

  • Promote a culture of care and support within the studio.
  • Oversee sales training and front desk operations.
  • Engage in lead generation through community outreach and networking initiatives.
  • Implement effective sales strategies to convert prospects into first-time visitors.
  • Drive membership sales through various channels, including outside sales and promotional events.
  • Consistently achieve monthly membership sales objectives.
  • Ensure high standards of customer service are maintained by all staff members.
  • Manage customer accounts and address inquiries, including the collection of outstanding dues.
  • Assist the General Manager in supervising the sales team and Flexologists.
  • Utilize ClubReady software for reporting and operational management.
  • Coordinate with vendors to maintain accurate inventory levels of studio products.
  • Ensure the studio remains clean and organized.
  • Enforce company policies and procedures effectively.
  • Participate in community events and studio promotions.
  • Strategically manage marketing efforts to generate leads.
  • Perform additional duties as assigned.

Qualifications:

  • Minimum of 2 years of experience in fitness or membership sales.
  • Proven ability to generate personal sales.
  • Strong independent working skills and collaborative abilities.
  • Excellent communication and interpersonal skills.
  • Ability to thrive in a dynamic and diverse environment.
  • Passion for fitness, health, and wellness.
  • Highly organized with strong data management skills.
  • Professional demeanor with a focus on reliability and punctuality.
  • Attention to detail and accuracy in all tasks.
  • Trustworthy with confidential information.
  • Experience in face-to-face customer service.
  • Proficient in computer use and studio management software.

Compensation and Benefits:

  • Competitive salary based on experience and performance.
  • Health insurance available after the probationary period.
  • 401K options.
  • Sales training provided.
  • Commission structure based on sales performance.
  • Opportunities for bonuses based on individual and studio performance.
  • Potential for career advancement within the company.
  • Discounts on products and services.

This franchise is independently owned and operated. All hiring decisions will be made by the management of this franchise.



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