Youth Housing Support Specialist
2 weeks ago
General Overview: The Youth Housing Support Specialist will engage with young adults aged 18-24 within the Thrive Housing Program. Responsibilities will encompass collaboration with CoC and/or YHDP case managers to facilitate client service plans.
Key Responsibilities - Housing Transition Planning & Coordination
- Participate in post-housing program planning for youth nearing the conclusion of their housing program (ensuring proper notice has been provided to the apartment or lease renewal is in place).
- Assist in housing search and placement, coordinating move-in processes with case managers to ensure a seamless transition.
- Conduct exit surveys with youth, uploading data to HMIS, documenting final move-out or lease renewal plans, and explaining aftercare processes to ensure youth are aware of available resources.
- Communicate with case managers regarding any additional concerns as the housing program exit approaches (e.g., youth requiring group-home placement or lacking employment plans).
- Perform check-ins as needed or requested by case managers with youth, either in person or via phone.
- Provide aftercare services to clients through various communication methods, offering necessary resources.
- Maintain and update all relevant HMIS data and documentation, including a housing-exit summary case note for each youth.
- Submit referral forms for benefits or educational/employment assistance as required.
- Assist clients in obtaining identification documents.
- Research and identify resources needed for clients.
- Utilize on-campus workspace when not engaged in youth meetings.
- Ensure timely completion of required documentation and accurate entry of information into the appropriate web-based systems and HMIS.
- Adhere to all policies and procedures as outlined in the Employee Handbook and departmental manuals.
Additional Responsibilities:
- Must have daily access to a vehicle without prior notice.
- Maintain current vehicle registration and liability insurance.
- Be available to transport clients to various appointments (mileage will be reimbursed).
- Pass a criminal background check.
- Have access to a cell phone.
- Occasionally participate in activities beyond regular responsibilities.
Experience Requirements:
- Minimum of two years of experience in case management services within community programs serving youth, at-risk young adults, and/or homeless individuals.
- Familiarity with community resources.
- Understanding of trauma-informed care principles.
- CPR & BLS Certification.
- Knowledge of HMIS.
- Fluency in English and Spanish is preferred.
- Strong organizational skills.
- Proficiency in computer applications, particularly Microsoft Office.
- Excellent communication skills.
- Problem-solving and critical thinking abilities.
- Flexibility regarding employment responsibilities, duties, and scheduled hours.
- Daily access to a motor vehicle for client travel (mileage will be reimbursed).
Reports to: Director of Housing Programs
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