Resort Front Desk Representative

4 weeks ago


San Diego, California, United States Kona Kai Resort & Spa, a Noble House Resort Full time

We are seeking a Front Desk Agent to assist us in creating a world-class environment at Kona Kai Resort & Spa, a Noble House Resort.

The ideal candidate will be the face of the arrival team, providing exceptional guest service and ensuring a seamless check-in experience.

Responsibilities include:

  • Managing front desk operations, including check-in, check-out, and guest inquiries
  • Providing information about resort amenities and services
  • Handling guest complaints and resolving issues in a professional manner
  • Working collaboratively with other departments to ensure excellent guest satisfaction

Requirements:

  • Computer literacy; Word, Excel & Property Management Systems
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations

Kona Kai Resort & Spa is an equal opportunity employer and welcomes applications from diverse candidates.


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