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Front Desk Associate

2 months ago

San Diego, California, United States Aimbridge Hospitality Full time

Front Desk Associate Job Summary

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Aimbridge Hospitality. As a Front Desk Associate, you will be responsible for providing exceptional guest service, handling guest inquiries, and maintaining the overall cleanliness and organization of the front desk area.

Key Responsibilities:

  • Register guests and process check-in and check-out procedures
  • Handle guest inquiries and resolve issues in a timely and professional manner
  • Maintain accurate records and reports, including guest information and hotel operations
  • Ensure the front desk area is clean and organized, and that all necessary supplies are stocked
  • Collaborate with other hotel departments to ensure seamless guest service and hotel operations

Requirements:

  • High school diploma or equivalent required; college coursework in hospitality or a related field preferred
  • Previous experience in a hotel or hospitality setting preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with accuracy and efficiency
  • Basic arithmetic skills and ability to handle cash and operate a point-of-sale system

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Aimbridge Hospitality:

Aimbridge Hospitality is a leading hospitality company that provides management services to hotels and resorts across North America. We are committed to delivering exceptional guest experiences and providing our associates with opportunities for growth and development.