Front Desk Representative
4 weeks ago
We are seeking a highly organized and detail-oriented Front Desk Representative to join our team at San Diego Cardiac Center Medical Group, Inc. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing administrative tasks, and maintaining a positive and professional work environment.
Key Responsibilities- Provide warm and welcoming greetings to patients and visitors
- Manage patient schedules, appointments, and waitlists
- Process patient registration, insurance verification, and billing
- Answer and direct phone calls, respond to emails, and manage voicemail messages
- Maintain accurate and up-to-date patient records and files
- Perform various administrative tasks, such as data entry, filing, and photocopying
- Collaborate with healthcare providers and staff to ensure seamless patient care
- Maintain a clean and organized workspace, adhering to HIPAA guidelines
- High school diploma or equivalent required
- 1+ year of customer service experience in a healthcare setting preferred
- Excellent communication, organizational, and time management skills
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
- Proficiency in medical software and terminology a plus
- Spanish language skills a plus
- Competitive hourly rate: $18.00 - $20.00
- 8-hour day shift, Monday to Friday
- Relocation to San Diego, CA 92123 required
- Opportunity to work in a dynamic and growing medical group
- Professional development and growth opportunities
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