Front Desk Representative
2 days ago
Choice Hotels International is seeking a highly motivated and customer-focused Front Desk Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.
Key Responsibilities:- Manage guest reservations and check-in/check-out processes
- Provide accurate and timely information about hotel amenities and services
- Handle guest concerns and resolve issues in a professional and courteous manner
- Collaborate with other hotel departments to ensure a smooth guest experience
- Maintain a clean and organized front desk area
- High school diploma or equivalent required
- 1-2 years of customer service experience in a hotel or hospitality setting
- Strong communication and interpersonal skills
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Basic computer skills and knowledge of hotel software systems
- Competitive hourly rate
- Opportunities for career advancement and professional growth
- Comprehensive training program
- Employee discounts on hotel stays and other perks
Choice Hotels International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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