Front Desk Representative

4 weeks ago


San Diego, California, United States Concord Hospitality Full time
Front Desk Clerk Job Description

We are seeking a highly motivated and customer-focused Front Desk Clerk to join our team at Concord Hospitality. As a Front Desk Clerk, you will be the first point of contact for our guests and will play a crucial role in providing exceptional hospitality experiences.

Key Responsibilities:
  • Guest Services: Assist guests efficiently, courteously, and professionally at all times, maintaining a high level of service and hospitality.
  • Communication: Promptly and effectively deal with guest concerns or issues, responding quickly to incoming calls, lobby visitors, and team members needing front desk assistance.
  • Operations: Post guest charges, collect payments, and follow all cash handling procedures as required by Concord.
  • Knowledge and Skills: Be knowledgeable of the hotel brand and various programs, as well as have full knowledge of hotel safety and emergency procedures.
Why Work with Us?

At Concord Hospitality, we value our associates and strive to provide a great work environment. Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We offer competitive wages, a comprehensive benefit package, and opportunities for training and development.

We are proud to be an EEO employer and maintain a drug-free workplace. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.



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