Front Desk Representative

1 month ago

San Diego, California, United States San Diego Cardiac Center Medical Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk/Patient Service Representative to join our dynamic team at San Diego Cardiac Center Medical Group, Inc. As a key member of our front office staff, you will play a vital role in providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Provide professional and courteous assistance to patients, answering phone calls, and responding to emails in a timely manner.
  • Manage patient flow, coordinate appointments, and ensure accurate and up-to-date patient records.
  • Process patient payments, handle billing and insurance inquiries, and maintain accurate financial records.
  • Assist with scheduling, coordinating, and preparing for patient appointments, procedures, and tests.
  • Maintain a clean and organized waiting area, ensuring a positive and welcoming environment for patients.
  • Collaborate with healthcare providers, nurses, and other staff members to ensure seamless communication and patient care.
  • Perform other administrative tasks as needed to support the front office team.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • 1+ year of experience in a medical office or customer service role; experience with medical terminology and software a plus.
  • Excellent communication, organizational, and time management skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and maintain a positive attitude under pressure.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.
What We Offer
  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A chance to make a meaningful difference in the lives of our patients and their families.

San Diego Cardiac Center Medical Group, Inc. is an equal opportunity employer. We welcome applications from diverse candidates who share our commitment to providing exceptional patient care and service.

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