Microsoft Dynamics Technical and Functional Lead

6 days ago


Stafford, Texas, United States Puffer-Sweiven Full time
Job Description

About Puffer-Sweiven

Puffer-Sweiven is a leading provider of equipment and services for process control, automation, safety, and reliability. With over 75 years of experience, we help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions.

Our Specialties

We offer a broad base of superior solutions, including:

  • Process Control & Safety Systems
  • Control Valves & Regulators
  • Isolation Valves & Actuation
  • Oil & Gas Automation
  • Reliability Solutions & Services
  • Pressure Management
  • Specialty Pumps & Rotating Equipment
  • Instrumentation
  • Maintenance & Repair Services

Job Responsibilities

The Technical Lead for Microsoft Dynamics Solutions will work closely with functional and technical teams to understand and gather requirements to design and develop modifications and extensions to Microsoft Dynamics. Key responsibilities include:

  • Developing To-Be Process flows leveraging best practices
  • Managing all levels of system administration support for all Dynamics 365 environments
  • Managing release and change management processes for Dynamics 365
  • Deploying and managing development environments and performing periodic non-production database refreshes
  • Monitoring application performance, system integrations, and communicating maintenance or performance issues notifications
  • Assisting to maintain and test system configurations and workflows
  • Managing user accounts, security roles, and permissions within the D365 environment – including provisioning
  • Providing as needed support for troubleshooting and remediation of Dynamics technical issues escalating problems to Microsoft when appropriate
  • Conducting systems and user audits supporting compliance and data governance
  • Creating requested documentation supporting system design, development, and testing and training
  • Performing maintenance and development work consistent with company standards and procedures
  • Providing technical support to D365 users, troubleshooting issues, and resolving problems in a timely manner
  • Developing and delivering training materials (as needed) and sessions to educate users on D365 functionality and best practices – especially new features in upgrades
  • Acting as a point of contact for user inquiries and escalations, maintaining a high level of customer satisfaction

Requirements

To be successful in this role, you will need:

  • At least 3 years of Microsoft Dynamics 365 Business Central, Finance, and Supply Chain Management experience
  • Strong functional and technical knowledge of Dynamics 365 including administration, configuration, customization, maintenance, and security
  • Must read and speak Spanish and English with technical and business level proficiency
  • Proven technical experience with Dynamics application architecture, designing & building custom workflows, and Power Platform
  • Bachelor's degree in information technology, computer science, or related field or equivalent experience
  • Familiarity with Microsoft Power Platform and Azure

Preferred Qualifications

Microsoft Azure, Dynamics, or Power Platform Certified experience with systems integrations using API is a plus.



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