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Technical Lead for Microsoft Dynamics Solutions

2 months ago

Stafford, Texas, United States Puffer-Sweiven Full time
Job Description

About Puffer-Sweiven

Puffer-Sweiven is a leading provider of process control, automation, safety, and reliability solutions for process-intensive facilities. With over 75 years of experience, we help our customers run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions.

Our Specialties

We offer a broad base of superior solutions, including:

  • Process Control & Safety Systems
  • Control Valves & Regulators
  • Isolation Valves & Actuation
  • Oil & Gas Automation
  • Reliability Solutions & Services
  • Pressure Management
  • Specialty Pumps & Rotating Equipment
  • Instrumentation
  • Maintenance & Repair Services

Job Summary

We are seeking a highly skilled Technical Lead for Microsoft Dynamics Solutions to join our team. The successful candidate will work closely with functional and technical teams to design and develop modifications and extensions to Microsoft Dynamics.

Key Responsibilities

  • Work with functional and technical teams to understand and gather requirements to design and develop modifications and extensions to Microsoft Dynamics.
  • Develop To-Be Process flows leveraging best practices.
  • Manage all levels of system administration support for all Dynamics 365 environments.
  • Manage release and change management processes for Dynamics 365.
  • Deploy and manage development environments and perform periodic non-production database refreshes.
  • Monitor application performance, system integrations and communicate maintenance or performance issues notifications.
  • Assist to maintain and test system configurations and workflows.
  • Manage user accounts, security roles, and permissions within the D365 environment – including provisioning.
  • Provide as needed support for troubleshooting and remediation of Dynamics technical issues escalating problems to Microsoft when appropriate.
  • Conduct systems and user audits supporting compliance and data governance.
  • Create requested documentation supporting system design, development, and testing and training.
  • Perform maintenance and development work consistent with company standards and procedures.
  • Provide technical support to D365 users, troubleshooting issues and resolving problems in a timely manner.
  • Develop and deliver training materials (as needed) and sessions to educate users on D365 functionality and best practices – especially new features in upgrades.
  • Act as a point of contact for user inquiries and escalations, maintaining a high level of customer satisfaction.

Requirements

  • At least 3 years of Microsoft Dynamics 365 Business Central, Finance, and Supply Chain Management experience.
  • Strong functional and technical knowledge of Dynamics 365 including administration, configuration, customization, maintenance, and security.
  • Must read and speak Spanish and English with technical and business level proficiency.
  • Proven technical experience with Dynamics application architecture, designing & building custom workflows, and Power Platform.
  • Bachelor's degree in information technology, computer science, or related field or equivalent experience.
  • Familiarity with Microsoft Power Platform and Azure.

Preferred

  • Microsoft Azure, Dynamics, or Power Platform Certified.
  • Experience with systems integrations using API.