Medical Records Retrieval Specialist
2 weeks ago
Overview:
The Health Information Management (HIM) Department is dedicated to ensuring the integrity and accessibility of patient records while providing essential documentation to clinical teams and patients.
Position Summary:
The Medical Records Retrieval Specialist plays a crucial role in obtaining and disseminating medical documentation and clinical reports necessary for patient care, external agency evaluations, and various audits. This position is vital for the coordination and execution of external audit requests, ensuring compliance with applicable laws and regulations, including State, Federal, HIPAA guidelines, and hospital policies.
Key Responsibilities:
- Travel to various locations within the healthcare network to perform HIM-related tasks.
- Manage a high volume of incoming calls efficiently.
- Coordinate and process requests for medical records from all sources, including legal subpoenas and court orders.
- Receive and log all requests into the Release of Information system.
- Conduct thorough quality reviews of medical charts to ensure accurate documentation.
- Deliver exceptional customer service to patients and stakeholders.
- Communicate effectively, both verbally and in written form.
- Oversee and complete medical record audits or review requests as needed.
- Utilize office equipment such as copiers, fax machines, and document management software proficiently.
Qualifications:
A high school diploma or GED is required. Completion of a medical terminology course focused on anatomy and physiology is mandatory. Preference will be given to candidates demonstrating a commitment to Health Information Management through enrollment in a RHIT or RHIA program.
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