Sales Support Specialist
2 weeks ago
Location: Encore Boston Harbor
Position Overview:
The Retail Cashier at Encore Boston Harbor plays a crucial role in ensuring a seamless shopping experience for our guests. This position involves greeting customers, processing transactions, and maintaining a tidy and welcoming environment.
Key Responsibilities:
- Uphold the core values and standards of Encore Boston Harbor.
- Engage in the development and execution of departmental goals and policies.
- Monitor operational effectiveness and implement necessary improvements.
- Contribute to the accuracy and confidentiality of departmental records.
- Ensure compliance with all relevant internal policies and regulations.
- Deliver exceptional service to enhance guest satisfaction.
- Stay informed about new developments within the retail department.
- Manage multiple tasks efficiently, even in high-pressure situations.
- Facilitate retail sales and assist customers promptly.
- Maintain cleanliness and organization of merchandise and customer areas.
- Wrap gifts according to company standards, ensuring a high level of service.
- Collaborate with other departments to meet guest needs.
- Prioritize safety and adhere to company safety protocols.
- Engage in ongoing training and education to stay current in the industry.
- Perform additional duties as assigned to support business needs.
Qualifications:
To be successful in this role, candidates should meet the following criteria:
- Must be at least 21 years of age.
- Ability to obtain and maintain necessary gaming licenses.
- High school diploma or equivalent required; Bachelor's degree preferred.
- General computer skills and proficiency in Microsoft Office.
- Strong organizational and interpersonal skills with attention to detail.
- Previous experience in a luxury retail or hospitality environment is advantageous.
- Fluency in English is required; additional languages are a plus.
- Ability to perform basic mathematical calculations and maintain reports.
Physical Requirements:
This position requires the ability to stand, walk, and use hands for extended periods. Candidates should be able to lift up to 30 pounds and possess good vision capabilities.
Work Environment:
The work environment is dynamic, with varying noise levels and the need for professional interaction with guests and team members.
For more information about Encore Boston Harbor, please visit our official website.
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