Patient Care Coordinator

3 days ago


Arlington, Virginia, United States VHC Health Full time

**Job Summary**

VHC Health is seeking a highly skilled and compassionate Patient Care Representative to join our team. As a Patient Care Representative, you will play a vital role in ensuring the smooth operation of our medical office.

**Key Responsibilities:**

  • Schedule and coordinate patient appointments in a timely and efficient manner.
  • Register patients and obtain necessary demographic and insurance information.
  • Answer and direct phone calls, responding to patient inquiries and concerns.
  • Verify patient insurance coverage and obtain pre-authorizations as needed.
  • Process patient payments and maintain accurate financial records.
  • Prepare and maintain patient medical records, ensuring confidentiality and compliance with HIPAA regulations.
  • Provide exceptional customer service, responding to patient needs and concerns in a professional and courteous manner.

**Requirements:**

  • High school diploma or equivalent required.
  • 1-2 years of experience in a medical office setting preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic computer skills and proficiency in electronic medical records systems.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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