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Senior Patient Access Coordinator

2 months ago

Arlington, Virginia, United States Med-Metrix Full time
Job Summary

Med-Metrix is seeking a highly skilled and experienced Senior Patient Access Representative to join our team. As a key member of our healthcare team, you will be responsible for greeting, scheduling, and registering patients in a friendly, courteous, and professional manner.

Key Responsibilities
  • Telephone and Message Coordination: Answer and route telephone calls and messages in a timely and efficient manner.
  • Insurance Verification and Pre-Authorization: Coordinate insurance verifications and pre-authorizations to ensure seamless patient care.
  • Medical Records Management: Maintain accurate and up-to-date medical records and prepare charts/paperwork as needed.
  • Insurance Company Communication: Work effectively with insurance companies to obtain and verify pre-certification/authorization for services.
  • Confidentiality and Security: Maintain the confidentiality and security of patient information, adhering to HIPAA standards.
Requirements
  • Education: High School Diploma or equivalent required; College degree preferred.
  • Experience: 1 year of office/clerical experience in a healthcare field required.
  • Skills: Exemplary customer service skills, including the ability to negotiate and problem-solve; strong attention to detail; ability to work within deadlines with frequent interruptions.