Child Support Specialist

4 weeks ago


Topeka, Kansas, United States YoungWilliams PC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Child Support Specialist to join our team at YoungWilliams PC. As a key member of our team, you will be responsible for ensuring that all state, federal, and contractual time frames are met concerning establishing and enforcing child support orders.

Key Responsibilities
  • Assess cases in accordance with state and federal policies, rules, and regulations to determine the best course of action for establishing and enforcing child support orders.
  • Obtain and process information necessary for the establishment of paternity and support orders, including contacting mothers and alleged fathers to attempt to secure consent orders.
  • Conduct interviews with custodial and non-custodial parents to determine their service needs and identify legal issues.
  • Access system data and internet resources to obtain relevant case information and prepare cases for review and approval.
  • Monitor cases for delinquencies and modifications and take enforcement actions as necessary.
  • Calculate current child support amounts and child support arrears in accordance with Child Support Guidelines and DCF rules and regulations.
  • Respond to telephone inquiries and attend to requests for service from walk-in customers in a professional manner.
  • Maintain confidentiality and security of case information and perform other duties as assigned by management.
Requirements

To be successful in this role, you will need:

  • An Associate's degree in a related field or relevant years of experience.
  • Experience in child support enforcement or collections, preferably in an office environment.
  • Excellent organizational, written, and verbal communication skills.
  • The ability to work in a fast-paced, deadline-oriented work environment and perform multiple complex tasks simultaneously.


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