Retail Center Associate
1 week ago
Overview: This position offers a stable opportunity for both Full-Time and Part-Time roles. The Retail Center Associate is responsible for delivering exceptional service to customers, ensuring their needs are met while promoting various products and services.
The Associate provides top-notch customer support by managing and processing packages for courier services, as well as operating various office equipment such as copiers, fax machines, and point-of-sale systems. They are knowledgeable about our extensive range of products and services, confidently guiding customers towards the best options available.
Key Responsibilities:
- Provide exemplary customer service to both walk-in clients and phone inquiries.
- Practice active listening to understand customer needs effectively.
- Take ownership of customer shipping and printing requirements, offering practical solutions.
- Stay informed about all product offerings, alternative solutions, and industry developments.
- Expertly operate all relevant equipment and software, and assist in training others.
- Maintain a clean, organized, and safe workspace.
- Perform additional tasks as assigned.
Qualifications:
- Enthusiastic with a strong ability to connect with customers.
- High school diploma or GED is required.
- Excellent phone communication skills.
- Strong verbal and written communication abilities.
- Reliable, responsible, and punctual.
- Able to lift up to 40 pounds.
- Available to work 25 to 30 hours per week, including Saturdays.
Benefits:
- Opportunities for advancement.
- Employee discounts.
- 401K plan.
- Training provided.
- Uniforms supplied.
Job Type: Part-time/Full-time
Education: High school or equivalent (Required)
Experience: Computer Skills: 1 year (Preferred); Retail Sales: 1 year (Preferred)
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