Retail Center Associate

1 week ago


Placerville, California, United States Tomijo Corporation Full time
Job Description

Overview: This position offers a stable opportunity for both Full-Time and Part-Time roles. The Retail Center Associate is responsible for delivering exceptional service to customers, ensuring their needs are met while promoting various products and services.

The Associate provides top-notch customer support by managing and processing packages for courier services, as well as operating various office equipment such as copiers, fax machines, and point-of-sale systems. They are knowledgeable about our extensive range of products and services, confidently guiding customers towards the best options available.

Key Responsibilities:

  • Provide exemplary customer service to both walk-in clients and phone inquiries.
  • Practice active listening to understand customer needs effectively.
  • Take ownership of customer shipping and printing requirements, offering practical solutions.
  • Stay informed about all product offerings, alternative solutions, and industry developments.
  • Expertly operate all relevant equipment and software, and assist in training others.
  • Maintain a clean, organized, and safe workspace.
  • Perform additional tasks as assigned.

Qualifications:

  • Enthusiastic with a strong ability to connect with customers.
  • High school diploma or GED is required.
  • Excellent phone communication skills.
  • Strong verbal and written communication abilities.
  • Reliable, responsible, and punctual.
  • Able to lift up to 40 pounds.
  • Available to work 25 to 30 hours per week, including Saturdays.

Benefits:

  • Opportunities for advancement.
  • Employee discounts.
  • 401K plan.
  • Training provided.
  • Uniforms supplied.

Job Type: Part-time/Full-time

Education: High school or equivalent (Required)

Experience: Computer Skills: 1 year (Preferred); Retail Sales: 1 year (Preferred)



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